Privacy Policy
Last updated July 2026 · Plain-language summary. A formal policy will govern.
This summary explains, in plain language, how Serotre handles data in Serotre Ops. It is provided for transparency and does not replace a final, formal policy.
The data we hold
We store the account and business data you enter, products, suppliers, customers, inventory movements, sales, purchases, tasks, files, and related records, so the platform can function.
We keep basic account identity from your sign-in provider (for example, your name and email) to create and secure your workspace.
Workspace isolation
Each business has its own isolated workspace. Access to your data is scoped to your organization and controlled by user roles. Other businesses cannot see your records.
How we use data
We use your data to operate the service you signed up for: running your workspace, processing your operational records, and providing support. We do not sell your business data.
Your data on downgrade
If a paid subscription ends, your records are preserved. Some premium actions become limited, but historical data remains viewable and you can renew.
Files and attachments
Files you upload are stored within your organization's protected workspace and are accessible only to authorized users in your organization.
Contact
For privacy questions, contact hello@serotre.com.